Privacy Policy

Your privacy on the Internet is of the utmost importance to us! At Ohio Candle Factory, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our customers, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information Ohio Candle Factory gathers and tracks

Ohio Candle Factory gathers two types of information about customers:

1. Information that customers provide through optional, voluntary submissions. These are voluntary submissions to participate in the Ohio Candle Factory store and to contact Ohio Candle Factory through our contact form. 

2. Information Ohio Candle Factory gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs. Under no circumstances does Ohio Candle Factory divulge any information about an individual user to a third party.

Services Privacy Policy

We offer the following services, which require some type of voluntary submission of personal information by customers:

Ohio Candle Factory Store Policy 

Our customers have the option to register for this service (free of charge) in order to access the stores products and full-site features. During registration the user is required to supply their name, a username, password, and email address. Customers needn't register to visit the site.

"Contact Ohio Candle Factory" Policy

We offer the ability for customers to contact us through our site "Contact Us" form. Customers may may provide feedback, request information or use for general correspondence regarding products and orders. Ohio Candle Factory gathers the name and email addresses of customers who voluntarily contact us so that we may respond directly to the customer. The information is not used for any other purpose.

User Privacy Policy


Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Ohio Candle Factory tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual customers. Ohio Candle Factory does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).


When A customer visits our site we do not send any information to the customers computer other than that which is needed to properly display elements from our site on the customers web browser. Information that is gathered and retained by the user's web browser such as cookies, history, plug-ins, user ID's and passwords are solely up to the customers discretion. Ohio Candle Factory does not monitor nor track this information.

Privacy Policy Use of Information

Use of Information

Ohio Candle Factory uses any information voluntarily given by our customers to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our customers.

As stated above, we use information that customers voluntarily provide in order to enable customers to participate in our store, and to contact Ohio Candle Factory through our site contact form. Ohio Candle Factory never shares customers names or email addresses with any third parties, including advertisers, sponsors or partners.

We use tracking information to determine which areas of our sites customers like and don't like based on traffic to those areas. We do not track what individual customers read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Sharing of the Information

Ohio Candle Factory uses the above-described information to tailor our content to suit your needs. We will not share information about individual customers with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our customers or the public.


Ohio Candle Factory operates secure data networks protected by industry standard firewall and password protection systems. All data collected from users, including credit card numbers and all other personal information are encrypted. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-Out Policy

We give customers options wherever necessary and practical. Such choices include: Opting not to register for the Ohio Candle Factory website.  Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our customers.

Your Consent

By using this site, you consent to the collection and use of this information by Ohio Candle Factory. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Last Update: 07/12/2017